At otsobet, your privacy matters. This Privacy Policy explains what personal information we collect when you use our platform, how we use it, who we may share it with, and what rights you have as a user based in the Philippines. Please read this page carefully before registering or using any part of the platform.
When you register for an account on the otsobet platform, we collect personal information that is necessary to verify your identity and provide you with a safe gaming experience. This includes your full name, date of birth, residential address in the Philippines, email address, and mobile number. We also collect a government-issued identification document as part of our Know Your Customer (KYC) process, which is required under applicable Philippine regulations. When you make deposits or withdrawals, we collect payment-related information such as your chosen payment method and transaction reference numbers, though we do not store full card numbers or banking credentials directly. Additionally, we collect technical data such as your IP address, device type, browser version, and session activity logs to help us maintain platform security and improve your experience.
The personal information you provide is used primarily to create and manage your account, process financial transactions, and verify your identity in compliance with Philippine law. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform policies. Your activity data helps us detect and prevent fraudulent behaviour, protect the integrity of the platform, and ensure that gaming activity remains within responsible limits. We may also use aggregated, anonymised data to analyse platform performance and improve the overall user experience for Filipino players. We do not use your personal information to make automated decisions that would significantly affect your rights without human review.
otsobet processes your personal data on several legal grounds recognised under Philippine data protection law. The primary basis is the performance of a contract — we need your information to provide the services you have signed up for, including account management and payment processing. We also process data where we have a legitimate interest in maintaining platform security, preventing fraud, and complying with our regulatory obligations. In some cases, such as sending optional promotional communications, we will ask for your explicit consent before processing your data for that purpose. You have the right to withdraw consent at any time without affecting the lawfulness of processing that occurred before withdrawal.
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data may be shared with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and cloud infrastructure providers, all of whom are bound by strict confidentiality obligations. We may also disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines where we are legally required to do so. In the event of a business transfer or merger, your data may be transferred to the new entity, and you will be notified of any such change in advance. All third parties who receive your data are required to handle it in accordance with applicable data protection standards.
We retain your personal information for as long as your account remains active and for a period thereafter as required by Philippine law and our regulatory obligations. Transaction records and identity verification documents are typically retained for a minimum of five years following account closure to comply with anti-money laundering requirements. After the applicable retention period has expired, your data is securely deleted or anonymised so that it can no longer be linked to you. If you request account closure, we will process your request promptly, though some data may be retained for the legally required period even after closure. You may contact us through the details provided in this policy if you have questions about how long specific categories of your data are kept.
The otsobet platform uses cookies and similar tracking technologies to ensure the platform functions correctly and to improve your browsing experience. Essential cookies are required for the platform to operate and cannot be disabled, as they enable core functions such as login sessions and security checks. We also use analytical cookies to understand how users navigate the platform, which helps us identify areas for improvement. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of some platform features. We do not use third-party advertising cookies or share cookie data with external advertising networks.
We implement a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and our servers is encrypted using industry-standard protocols to prevent interception. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff are trained on data protection responsibilities. We conduct regular security assessments and vulnerability testing to identify and address potential risks to the platform. In the unlikely event of a data breach that poses a risk to your rights, we will notify you and the relevant Philippine authorities in accordance with our legal obligations.
As a user based in the Philippines, you have specific rights regarding your personal data under applicable data protection legislation. You have the right to access a copy of the personal information we hold about you, and to request correction of any inaccurate or incomplete data. You may also request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. If you believe your data has been processed unlawfully, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact us using the details provided at the end of this policy, and we will respond within the timeframe required by law.
The otsobet platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. We do not knowingly collect personal information from individuals under the legal gaming age, and any account found to belong to a minor will be immediately suspended and the data deleted. If you believe that a minor has registered on the platform, please contact us immediately so that we can take appropriate action. Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online gaming platforms. We take the protection of minors seriously and support all efforts to keep gaming environments safe and age-appropriate.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify registered users by email or through a prominent notice on the platform before the changes take effect. The updated policy will always be available on this page with the date of the most recent revision clearly indicated. Your continued use of the platform after any changes have been posted constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your personal information.
Last reviewed: 2025. This Privacy Policy applies to all users accessing the otsobet platform from the Philippines. For questions, please visit the FAQ page.
You can request a copy of all personal data we hold about you at any time. We will provide this information within the timeframe required under Philippine data protection law. Simply contact us through the support details listed in this policy and we will process your request promptly.
If any of the personal information we hold about you is inaccurate or out of date, you have the right to request that we correct it. Keeping your details accurate helps us provide you with the best possible service and ensures your account remains secure and compliant.
You may request deletion of your personal data where it is no longer needed for the purpose it was collected, subject to our legal obligations to retain certain records. We will confirm the outcome of your request and explain any data that must be retained under Philippine law.
You have the right to object to certain types of data processing, including processing based on our legitimate interests. Where you object, we will review your request and cease processing unless we have compelling legitimate grounds that override your interests or are required by law.
Where technically feasible and legally applicable, you may request that we provide your personal data in a structured, commonly used format so that you can transfer it to another service provider. This right applies to data you have provided to us directly and that we process on the basis of your consent or a contract.
If you believe your data protection rights have been violated, you have the right to file a complaint with the National Privacy Commission of the Philippines. We encourage you to contact us first so we can attempt to resolve your concern directly, but you are always free to escalate to the relevant authority.
If you have any questions about this Privacy Policy or how otsobet handles your personal information, the FAQ page is a good place to start. You can also review the Terms and Conditions and Responsible Gaming pages for more information about how the platform operates. If you are ready to get started, you can create your account today.